OkCupid Customer FAQ

To log in to your OkCupid account, visit the OkCupid website or app and enter your email address and password. If you have forgotten your password, click on the "Forgot Password?" link, and follow the instructions provided to reset it. If you're not receiving the reset email, check your spam or junk folder. If you still cannot access your account, there is a link to the most up-to-date contact information available on this page for further assistance.

The "message read" option is automatically enabled for all users on OkCupid, so there is no specific setting to turn it on or off. When you read a message, the sender will see that it has been read. If you have privacy concerns, you can choose to manage your visibility settings in the app.

To login to your OkCupid account using your phone number, go to the login page and select the option for phone login. Enter your phone number, and you will receive a verification code via SMS. Input the code to access your account. Make sure that your number is linked to your account for this process to work.

To unlike someone on OkCupid using your desktop, go to your profile's Likes section. Find the person you want to unlike, and you should see an option to remove your like or undo it. Click on that option, and the like will be removed from that person's profile.

Error code 5 typically indicates that there is an issue with your account or login details. This could be due to incorrect credentials or a problem with your account status. We recommend double-checking your username and password. If the issue persists, it might be necessary to follow the account recovery steps provided on the login page.