How Do I Apply for Unemployment Benefits with the North Carolina Department of Commerce Division of Employment Security?

This guide is for individuals seeking assistance with filing for unemployment insurance benefits in North Carolina. Readers will find helpful tips that can help them file their claims properly and useful links to step-by-step video tutorials and the latest news from the North Carolina Department of Commerce Division of Employment Security.

Jeff Whelpley is the editor / author responsible for this content.
Apr 28, 2020

Funded by the federal Pandemic Unemployment Assistance (PUA) program, The North Carolina Department of Commerce Division of Employment (DCDES) is providing an additional $600 of unemployment insurance benefits to eligible individuals. Claimants can anticipate their first payments by April 17, 2020. This program will also cover self-employed workers and independent contractors. However, the DCDES isn't accepting claims from self-employed workers until April 15, 2020.

Additionally, the program will extend unemployment insurance benefits for an additional 13 weeks. Although, North Carolina DCDES is still implementing the program, ensuring that it follows the guidance of the U.S. Department of Labor. Check to North Carolina DCDES website regularly for updates.

Requirements for Unemployment Insurance in North Carolina

To file a UI claim, you'll need to provide your personal information, including your work history for the previous two years and your reason for unemployment. Due to the current public health emergency, some requirements have been waived. For example, you can answer 'yes' to 'Did you look for work?' on your weekly certifications.

Applying for Unemployment Insurance and Pandemic Unemployment Assistance in North Carolina

The North Carolina DCDES encourages residents to file their claims online to reduce the amount of phone time. However, individuals can call the North Carolina Department of Commerce Division of Employment Customer Service.

How to Apply for Unemployment Insurance Online in North Carolina

Before you file your UI claim, check out the video tutorials for a step-by-step guide on how to file a claim online. If you experience any issues when trying to log in to an existing account, see the Online Account Help page.

Start here to file your claim. After you've submitted your claim, your employer has 10 days to respond, as given by law, and you can expect to receive payments two weeks after the date you filed your claim. If any benefits are owed for weeks previously claimed, eligible individuals will receive back pay.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Apply for Unemployment Benefits with the North Carolina Department of Commerce Division of Employment Security?

Why does GetHuman Write How-to Guides for North Carolina Department of Commerce Division of Employment Security Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like North Carolina Department of Commerce Division of Employment Security in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Apply for Unemployment Benefits with the North Carolina Department of Commerce Division of Employment Security? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

North Carolina Department of Commerce Division of Employment Security

Asked 5 years ago
Updated 5 years ago
Viewed 3,917,327 times
North Carolina Department of Commerce Division of Employment Security
Applying for Unemployment Insurance and Pandemic Unemployment Assistance in North Carolina; North Carolina Department of Commerce Division of Employment Customer Service; How to Apply for Unemployment Insurance Online in North Carolina
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!