Does Nordstrom Pay for Shipping on Returns or Exchanges?

If you want to return an item to Nordstrom, you can do so by requesting a return online. You'll then receive a prepaid postage label, which you can use to return your item. You should hear back from Nordstrom and receive your refund within ten to fourteen days. $5.95 will be deducted from your refund to cover the return postage.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

Does Nordstrom pay for shipping on returns or exchanges?

Nordstrom is an excellent online store where you can buy various clothing and home wear products from popular brands. They offer branded items for up to 70% of the retail price. Nordstrom has an excellent return policy, and you can return an item using the prepaid label. Nordstrom allows customers to return a purchase either in person or via post. When you choose to return a product, you can either have a refund or exchange the item for something else.

Shipping costs

To start the return process, you can log into your online account using your password or order number. If you haven't got a Nordstrom account or you've lost your order information, you can go to the Nordstrom website and print out a returns form to include with your return.

When you start the return process, you'll be issued with a pre-paid postage label; this will enable you to return the goods free of charge. Once you've returned your item, it will be processed and a refund issued within ten to fourteen working days.

Alternatively, you can take your item and the receipt to a Nordstrom store, where you'll be issued with a refund or can exchange the item. When you return an item by mail, a fee of $5.95 will be deducted from your refund. This will allow Nordstrom to cover the shipping costs.

When returning an item either by post or in person at a store, you should ensure that you have a receipt and that the item is returned in its original packaging. This includes any hangers, tags, dust bags, boxes, or cases. The packaging must be in good condition, and the product shouldn't be worn, altered, or damaged.

If you're eligible for a return, you will be credited a refund to your original payment method, or you'll receive a Nordstrom gift card.

Contact Nordstrom Customer Service

Nordstrom can be contacted by phone, email, or live chat if you have any queries.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Does Nordstrom Pay for Shipping on Returns or Exchanges?

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