How Do I Update My Account Info with Nintendo?

Nintendo allows you to update your account information whenever you need to.

Changing Your Password

1. Open the Nintendo website and sign in to your account

2. Click 'Sign in and Security Settings'

3. Click 'Edit' in the section 'Change Password.'

4. Enter your current password and click 'OK'

5. Enter your new password and confirm. Your new password should be strong and unique. It should have a maximum of eight characters including letters, numbers, and punctuations

6. Click 'Submit' to update your password

Changing Password on a Nintendo Account for Children

Changing Password on Parent/Guardians Account

1. Go to the Nintendo website

2. Sign in to your Nintendo account

3. Click on 'Family group'

4. Tap on the child's account you wish to update

5. Click 'Sign-in and security settings

6. Find the 'Change password' section and click 'Edit'

7. Enter your Parent or Guardian password if prompted

8. Click 'OK'

9. Enter the new password and confirm. Your new password should have at least eight characters. It should include a combination of numbers, letters, and passwords

10. Click 'Submit'

Changing on the Child's Account

1. Go to the Nintendo website and sign in to your account

2. Click 'Sign in and security settings;

3. Click 'Edit' in the 'Change Password' section

4. Enter your current password and click 'OK'

5. If prompted, enter the password again and click 'OK'

6. Enter your new password and confirm

7. Complete the process by clicking 'Submit'

Changing Your Nintendo Account E-mail Address

You can change your Nintendo email address if you please. Follow these steps to update your Nintendo email address;

1. Open the Nintendo website

2. Sign in to your Nintendo account

3. Click 'User info'

4. Scroll down to the e-mail section and click 'Edit'

5. When you click on the option 'Send e-mail,' and a verification code will be sent to your email address

6. Enter the verification and click 'Submit'

7. Enter your new email address and click 'Submit'

8. You will receive a verification code in your new email address

9. Enter the code from your new email address and click 'Submit' to complete the process

If you did not receive the code, check to ensure that you are entering the right email address. If not, correct it and re-submit your request. Check to ensure that it is not in the spam or junk folder.

If you cannot access your email address, the Nintendo support team can help you update your email address.

Changing Your Profile Information

1. Open the Nintendo account website and sign in to your account

2. Click on the option you want to update;

3. Mii Picture: you can change the Mii displayed for your account

4. Nickname, Gender, Country: after you update the option you chose, click 'Save Changes.' Note that your Nintendo account country and NND countries must be the same. Your eShop account balance will not carry over if you change your country. Nintendo does not allow you to change your date of birth.

If you need help from Nintendo, you may contact their support team and ask for help. The best way to contact Nintendo is on the phone. You will be connected to a representative who will help you find the most appropriate solution for your problem. Another option to speak with a representative is by contacting the support team on live chat.

If you don't need to speak with an agent, you may seek support on Nintendo's help desk. It covers a lot of issue-specific topics. Most customers seek support on the help desk before contacting the support team directly.

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