How Do I Order a Replacement Card from Netspend?

Netspend makes reporting a lost, stolen, or damaged Netspend prepaid debit card and replacing a replacement card a cinch for its customers. Netspend debit card holders can either contact Netspend's Customer Service team, or navigate to their easy-to-use website, Netspend.com, following the procedures provided above.

Jeff Whelpley is the editor / author responsible for this content.
Apr 28, 2020

Netspend is a leading provider of prepaid debit cards for both commercial and personal use.

Sometimes, however, your Netspend debit card can get lost, stolen, mutilated or damaged and a replacement card needed. Fortunately, Netspend provides its card holders multiple ways to order a replacement Netspend prepaid debit card.

How Do I Order A Replacement Card From Netspend?

Note: If your Netspend card has been lost or stolen, it's important that you contact Netspend immediately. You can either call Netspend to report your Netspend debit card lost or stolen, or you can sign into your online account and report the lost or stolen card. You will find the option to report this under the Help tab on the Netspend website.

To order a replacement card from Netspend:

  1. Navigate to Netspend.com
  2. Login to your Netspend.com account.
  3. Locate My Prepaid Cards and click the link My Account located underneath it.
  4. Select the option Report Card Lost Stolen.

When presented the option to order a replacement card, follow the prompts to order your Netspend replacement prepaid debit card.

Note that you won't be charged for your replacement Netspend prepaid debit card.

Your Netspend replacement debit card will take approximately 7 to 10 business days after you place your order to arrive. If you're Netspend card has not arrived within 10 business days, contact the Netspend Customer Service team.

Your replacement Netspend prepaid debit card will have a new card number, a new security code, and, possibly, a new expiration date. You will also have to activate your Netspend replacement debit card. Follow the instructions contained in the materials that ship with your Netspend replacement card. You will also need to reset your PIN when activating your Netspend replacement debit card.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Order a Replacement Card from Netspend?

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