What is the average response time for customer inquiries?

At MidAmerican Energy Co., we strive to provide prompt and efficient customer service to address all inquiries. Our average response time for customer inquiries is typically within 24 hours. We value your time and understand the importance of timely assistance, which is why our dedicated customer service team is committed to promptly resolving any concerns or questions you may have. Whether you contact us through our online platform, email, or phone, our goal is to provide timely and accurate responses to ensure your satisfaction. We continuously strive to enhance our customer service experience, ensuring that you receive the assistance you need when you need it.