What should I do if I lost my Marriott rewards card?

Asked 5 months ago
If you have lost your Marriott rewards card, there are steps you can take to manage the situation effectively. You may begin by checking your online Marriott Bonvoy account. Many members find that they can access their account digitally and use the mobile app, which provides a virtual membership card that can be presented during stays. This could serve as a convenient alternative while you resolve the issue. In addition, it is advisable to log into your account at marriott.com, where you can also view your membership details and rewards points. If you prefer to have a physical card, you can request a replacement by following instructions available on the Marriott website. The process is typically straightforward. For further assistance, including any issues associated with lost points or account access, the Marriott website has contact information available, where you can find assistance tailored to your needs. Taking these proactive steps can help you maintain your membership benefits without delay.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 3, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Marriott?

If you need to call Marriott customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Marriott

Marriott

Find a list of many popular Marriott questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call MarriottMarriott Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!