What is Madewell's return policy?

Asked a year ago
Madewell's return policy allows customers to return unworn and unused items within 30 days of purchase, either in-store or online, for a full refund or store credit. For online purchases, customers can initiate the return process by logging into their account and following the provided instructions. Returns made in-store must be accompanied by the original receipt or packing slip. Exchanges are only available for items purchased in stores, while online returns can be made for a refund or store credit only. Items purchased from the Final Sale section or Monogram Shop are considered final sale and are not eligible for returns or exchanges. For further details, customers can refer to Madewell's Return Policy page.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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