What is Macy's return policy?

Asked a year ago
Macy's return policy allows customers to return most items within 90 days of purchase, both in-store and online. To be eligible for a full refund, the item must be in its original condition, with tags attached, and accompanied by the receipt or order confirmation. However, some exceptions apply. For instance, certain electronics, mattresses, and furniture may have different return windows or may be subject to restocking fees. Additionally, select items such as personalized and clearance products are considered final sale and cannot be returned. It is advisable to check the specific return policy for the product category before making a purchase. Overall, Macy's aims to provide convenient and hassle-free returns to ensure customer satisfaction.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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