How do I get a refund from LivingSocial?

Introduction

LivingSocial is an online marketplace for buying and sharing activities in your city. The platform provides a discount code that you can use to exchange an item or service on the merchant's deal. If you’ve recently completed a transaction on the platform and need a refund, the company has a refund policy that you must adhere to. For a hassle-free experience requesting a refund, follow these steps.

Visit the LivingSocial Website

Open your web browser and google livingsocial.com. This opens the LivingSocial homepage with a pop-up encouraging you to sign up to save money on travel, beauty and spas, and dining experiences. Since you’re already a member of the platform, click “No Thanks” to get rid of the pop-up and display the platform’s main homepage.

Sign Into Your Account

Click the “Sign In” button to open the account login section. You can sign into your account with an email and a password or through your Facebook account. After selecting the option you prefer, click “Sign In” to log into your LivingSocial account.

Open “My Vouchers”

Once you’ve logged into your account, you can begin your refund request. To go to the vouchers section, find the “My Vouchers” button on the account homepage and click it.

Click “See Details”

Once the vouchers section loads with your order, find the specific order you want a refund for. Once you locate the order, click “See Details” next to it. It’s essential to note that you can’t cancel or return final sale orders at any time. To determine whether your order is a final sale, check the fine print on the deal page. If you qualify for a refund, you can get it on your payment method up until 3 days after the day you purchased your item. If you previously made a service consultation and were informed that you’re ineligible for a refund, you’ll need to take further action.

Open the FAQs

From the account dashboard, scroll to the bottom of the page and click “FAQ.”

Select “Managing Your Accounts and Orders”

Clicking the “FAQ” option opens the support section of the LivingSocial platform. Proceed by clicking “Managing Your Accounts and Orders” from the available support options.

Select “Refunds, Cancellations, and Returns”

The next page gives you access to resources pertaining to your account preferences, troubleshooting, purchase changes, and more. Click “Refunds, cancellations, and returns to continue.

Click “Refund Policy”

The next step is to determine whether your order is eligible for a refund. To do this, you must check out the refund policy. Click “Refund Policy” to proceed. The refund policy page lays out the eligibility requirements for LivingSocial shop marketplace refunds, LivingSocial travel, and LivingSocial events. For the shop marketplace, you can cancel your order before the seller ships it, or you can contact the merchant to return the item.

Contact Customer Support

After ascertaining your refund eligibility, you can contact LivingSocial customer support to ask for a refund. Navigate to the bottom section of the support page and click “Email Us.” From there, provide your email address and request a refund.

Conclusion

Generally, LivingSocial offers customer satisfaction for most of their services, and there have been few complaints. If you’ve made a purchase on the platform and would like a refund, you can complete the refund request process from your home. If you need technical assistance during the process, contact customer support.