How Do I Check the Status of My Order from Lenovo?
When you order equipment or accessories from Lenovo you want to be able to see the order status at all phases of the process. You can check order status online with and without logging into your Lenovo account. Email updates of order status will also be sent to you. Finally, you can check the shipper's website for updates once you have the shipment tracking number.
Lenovo is a leader in computers, laptops, printers, tablets and accessories. If you have recently ordered from Lenovo, you want to know when your order will arrive. How do you check the status of your order from Lenovo? You can get information and assistance from customer support here, and you can learn more about tracking your Lenovo order below.
Getting your Lenovo Order Status
You can check the status of your Lenovo order in three ways: online, via email and through the shipper's website.
Online Tracking
To track your Lenovo order online, you can do so by either entering order information without logging in or logging into your account to see the order status.
Via Your Account
To view your order status through your account, follow these steps:
- Open Lenovo's website in your browser.
- Click on the person icon at the top right-hand corner of your screen.
- Select "Sign In."
- Enter your email address and password.
- Confirm you are not a robot.
- Select "Sign in."
- Open your orders.
- Click on the order your wish to view and check the order status.
Without Logging Into an Account
To check the order status without logging into your account, do the following:
- Open Lenovo in your browser.
- Scroll to the bottom of the screen.
- Under "Customer Support" select "Order Lookup."
- Enter the order number and your email.
- Confirm you are not a robot.
- Click "Send secure link to my email."
- Open your email and click the link to get your order status.
Email Tracking
In addition to the method listed above, you will receive email updates when your order is processed, has been shipped and is displayed as delivered. You can check your emails regularly to get updates on your Lenovo order's status.
Shipping Company Tracking
In your confirmation email and your order details in your online account, you will know which shipper will be delivering your Lenovo product and the tracking number for the shipment. Navigate to the shipper's website and enter your tracking number to get a status update on where your Lenovo package is in the shipping process.
Tracking your Lenovo order helps you know when to expect your new product or accessories for you current Lenovo set-up. If you need more information or assistance on your order's status, contact Lenovo customer support here.
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