What is the return policy for La-Z-Boy furniture?

The return policy for La-Z-Boy furniture is designed to ensure customer satisfaction. If you are unsatisfied with your purchase, you can return the product within 3 days from the date of delivery for a full refund or exchange. However, custom orders cannot be returned or exchanged unless there is a manufacturing defect or damage during delivery. To be eligible for a return, the furniture must be in its original condition, accompanied by the sales receipt, and returned to the same store where it was purchased. Return or exchange requests can be made in person, by phone, or via email. La-Z-Boy aims to make the return process as seamless as possible, providing customers with peace of mind when selecting their furniture.