What is the return policy for K-Swiss?

Asked a year ago
K-Swiss has a hassle-free return policy to ensure customer satisfaction. If you are not fully satisfied with your purchase, you can return any unworn and undamaged items within 30 days of delivery. Please ensure that the products are in their original packaging with all tags and labels intact. To initiate the return process, contact our customer service team or use the online returns portal available on our website. Upon inspection and approval, a refund will be issued, excluding any shipping fees. K-Swiss also offers exchanges for different sizes or colors. Please note that personalized or custom-made items cannot be returned unless there is a manufacturing defect. For more detailed information and to start the return process, please visit our website or get in touch with our customer service team.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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