How Do I Reset My Password for Jackson Hewitt?

As the second largest tax preparer in the United States, Jackson Hewitt provides tax services and support to thousands of individuals and businesses each year. As a customer, you want to be able to access your tax profile any time of the day or night, but what happens if you can't remember your password or simply want to change your password? How do you reset your password for Jackson Hewitt? You can get password information and assistance by contacting Jackson Hewitt customer support here, and below are ways you can reset your account password.

How to Reset Your Jackson Hewitt Password

Forgotten Password

You can easily reset your Jackson Hewitt account password online by completing these steps:

1. Open the Jackson Hewitt website in your browser.
2. Hold the cursor over "Log in" at the top right-hand side of the screen.
3. Click on "My JH Account" in the drop-down menu.
4. Select "Forgot Password."
5. Enter your username or the email address associated with your account in the box.
6. Click on "Continue."
7. Open your email and find the access code emailed to you by Jackson Hewitt.
8. Enter the access code in the box on the Jackson Hewitt website.
9. Click "Continue."
10. You will then need to set a new password. Once you have reset your password, you can access your account.

If you cannot recall the email address you have associated with your account, or you cannot find the email with the access code, you need to follow these steps:

1. At the "Access Code" page, click on "Send a new code to my mobile number."
2. When the new code comes through via text, enter it in the box.
3. Click "Continue."
4. Enter your new password and confirm the new password.
5. Select "Continue."
6. You can now access your account.

Updating Password

Since your tax profile contains a great deal of personal identifying information, it is a good practice to regularly update your password to protect your account. If you have not forgotten your password and simply want to update it, complete these steps:

1. Open the Jackson Hewitt website in your browser.
2. Hold the cursor over "Log in" at the top right-hand side of the screen.
3. Click on "My JH Account" in the drop-down menu.
4. Log into your account.
5. Select account management.
6. Choose passwords and select to update your password.
   
7. Enter the current password and then enter your new password. Confirm the new password.
8. Have the updated information.

Keeping your passwords up to date and secure helps protect your Jackson Hewitt account. For more information or assistance, contact Jackson Hewitt customer support here.