How long does it take to receive a refund for returned items?

Asked a year ago
The refund process at JC Penney typically takes around 5-7 business days to complete. Once the returned items are received and processed at their warehouse, the refund will be initiated. It may take a couple of days for the refund to be reflected in your account, depending on your bank or credit card provider's processing time. Additionally, if you made the purchase using a JC Penney gift card, the refund will be credited back to the gift card. You can track the progress of your refund by logging into your JC Penney account or by contacting their customer service team for further assistance.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call JCPenney?

If you need to call JCPenney customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call JCPenney

JCPenney

Find a list of many popular JCPenney questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call JCPenneyJCPenney Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!