What is the Indigo refund policy?

Asked a year ago
The Indigo refund policy allows customers to request a refund for their purchase within 30 days of the original purchase date. To be eligible for a refund, the item must be in its original condition and accompanied by the original receipt or proof of purchase. If the refund is approved, the customer will receive a full refund to their original payment method. However, certain products such as digital downloads, gift cards, and personalized items are non-refundable. Additionally, Indigo may deny a refund if the item is damaged or not in its original packaging. It's important to note that online purchases can be returned in-store or sent back via mail. For further details or assistance, customers can contact Indigo's customer support team.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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