Can I cancel or modify my order after it has been placed?

Asked a year ago
Yes, you can cancel or modify your order after it has been placed, but please note that our ability to accommodate your request depends on the stage your order is in. We strive to process orders promptly, generally within 24 hours. If your order has not yet been processed, you can contact our customer service team and they will assist you in cancelling or modifying your order. However, if your order has already been processed and shipped, unfortunately, we are unable to make any changes. In such cases, you can return the product once it is delivered, and we have a hassle-free return policy in place to ensure your satisfaction. Please refer to our Returns and Exchanges page for further details on returning products.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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