What is the reimbursement time for claims submitted to Health New England?

The reimbursement time for claims submitted to Health New England varies depending on the type of claim and complexity. In general, Health New England strives to process electronic claims within 30 days from the date of receipt. However, paper claims may take longer to process and may require additional time, typically around 45-60 days. It's important to note that these timeframes are approximate and subject to change based on various factors, including the volume of claims received. Health New England is committed to ensuring timely reimbursements and encourages members and providers to contact their customer service for specific information or inquiries regarding the status of a claim.