What Are the Pros and Cons of Using H&R Block?

This article discusses H&R Block's online tax preparation assistance software. It is meant to help you make a tax software purchase decision. A description of the features of all of the four H&R Block packages is provided. A description of the pros and cons of using H&R Block is provided as well.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

H&R Block is tax preparation company that also offers an online tax option for people to file their tax returns. If you are trying to decide which tax preparation software is right for you, read on to learn about the pros and cons of H&R Block.

H&R Block Features

H&R Block offers four online software packages:

Free

The free package helps you file Form 1040, and take the child, earned income, elderly, and disabled tax credits. It also assists in filing Schedules 1, 2, and 3 for business income, alimony, retirement contributions, and related issues. It is not equipped for itemized deductions.

Deluxe

The Deluxe package comes with all of the features of the Free package plus assistance with maximizing your itemize deductions and tax credits. It also provides phone support and lets you store your tax information for 6 years.

Premium

The Premium package contains the features of the Deluxe package plus assistance for investors, freelancers, and rental property owners. It also lets you file Schedule D, E or K-1 forms. It also lets you import your tax information from outside sources.

Self Employed

The Self Employed package comes with all of the features of the Premium plan plus H&R Block's Business Booster, which helps you figure out what expenses can be written off. It automatically imports Uber information.

H&R Block Pros

  • There is a free filing option.
  • A tax professional review option is available.
  • The navigation menu is easy to use.
  • The program automatically checks your forms for errors.
  • Once you pass the refund threshold, H&R Block offers a refund advance.

H&R Block Cons

  • Many key terms are not explained.
  • Consultations with tax professionals cost extra.
  • Audit reports cost extra.
  • Guidance for using the site is minimal.

If you have any questions, contact H&R Block's customer service by phone, chat room, help forum, or email.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
What Are the Pros and Cons of Using H&R Block?

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