Can I cancel or change my order?

Asked a year ago
Yes, you can cancel or change your order at H&M, but it's important to act quickly. H&M aims to process orders promptly, so there may be a brief window of time in which changes can be made before it's shipped. To cancel or modify your order, visit the "Orders" section in your H&M account or contact their customer service team immediately for assistance. However, keep in mind that once an order has been dispatched, it cannot be changed or canceled. In such cases, you may need to return the items following H&M's return policy. Always check the order details thoroughly before confirming to ensure accuracy and avoid any inconvenience.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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