How Do I Pay My Frontier Communications Bill Online?

Frontier Communications makes online bill pay easy and convenient for customers. You can set up auto pay or make one-time payments from your computer or mobile device by logging into your account. Through your account, you can also store payment methods, edit scheduled payments and keep your account information updated in a few clicks.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Previously serving rural or small communities, Frontier Communications has branched out to larger metropolitan areas to bring telecommunications services to more customers. If you are one of its customers, you want to make your monthly payments on time to continue enjoying your services. One of the quickest, most convenient ways to make a payment is online. How do you pay your Frontier Communications bill online? You can learn more about Frontier Communications services and billing by calling customer support here, and below are the steps to making your payment online.

Online Bill Pay

Customers can make one-time payments online. Use the steps below to make an online payment:

  1. Open Frontier Communications on your laptop or desktop.
  2. Log in to your account.
  3. On the "My Account" page, select "My Payments."
  4. Enter the payment amount.
  5. Choose or enter your payment method.
  6. Select the payment date.
  7. Click "Continue" to submit your payment.

Automatic Payments

Frontier Communications also gives you the option to set up automatic payments. This can be done by following these steps:

  1. Open Frontier Communications on your computer.
  2. Log into your account.
  3. Go into account settings, and click on "My Payments."
  4. Select "Sign Up for Auto pay" in the drop-down menu.
  5. Choose or enter your payment method and hit enter.

Mobile App

You can pay online using your mobile app. Follow the steps below:

  1. Download the "My Frontier" app on your phone or tablet.
  2. Open the app and log into your account.
  3. From the app, you can enroll in paperless billing, make one-time payments or enroll in auto pay.
  4. Follow the prompts on the screen to see your bill and submit a payment.

Updating Your Online Account

Updating your account online is easy. Follow these steps to keep your account information current:

  1. Open Frontier Communications on your computer.
  2. Log into your account.
  3. Select "My Payments" at the top of the screen.
  4. Choose "Manage Payment Methods" from the options available.
  5. Click "Add/Edit Payment Method."
  6. Select "Credit Card" or "Bank account" to add a new payment method and enter the information.
  7. Tap "Add" to complete the process.

Changing a Scheduled Payment Online

When you need to change your scheduled payment, you can do it online. Follow these steps to edit your scheduled payment:

  1. Open Frontier Communications' website.
  2. Log into your account.
  3. Select "My Payments" at the top of the screen.
  4. Go to "Payment Activity."
  5. Choose "Edit" beside your latest payment.
  6. Note: payments marked "in progress" cannot be edited or cancelled.

Frontier Communications makes online payments and account management easy for customers. For more information or assistance, contact customer service here.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Pay My Frontier Communications Bill Online?

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