How Do I File a Lost Baggage Claim with Frontier Airlines?
In a nutshell: If your luggage is lost while flying with Frontier Airlines, it's crucial to report it promptly. Begin by gathering personal information related to your trip, such as your confirmation number. Visit the Frontier Airlines website and navigate to the "Need Help?" section to find the "Customer Service" link. From there,
Introduction
When you fly, you hope your luggage ends up in the same place as you. Unfortunately, that doesn't always happen. If you've recently flown with Frontier Airlines and your bags got lost, it's important to report it. The following are steps that can help you get started with filing a lost baggage claim with Frontier Airlines.
What You'll Need
Personal information pertaining to your trip, including your confirmation number
Go to the Frontier Airlines Website
Visit the Frontier Airlines website.
Locate the "Need Help?" Section
Scroll all the way down on the Frontier Airlines website until you find the "Need Help?" section. It's between the "Connect With Us" and "Get to Know Us" sections.
Find the "Customer Service" Link
Locate the "Customer Service" link in the "Need Help?" section. It should be the first option directly under the header.
Go to the "Customer Service" Page
Click on the "Customer Service" link. Doing so will take you to a page of the same name.
Locate the "What Can We Help You With Today?" Section
Scroll down on the "Customer Service" page until you find the "What Can We Help You With Today?" section.
Find the Relevant Link
Locate the "Delayed or Damaged Bag" link. It's the first option under "Choose a popular topic below or visit our FAQ for answers to all of our most frequently asked questions."
Go to the "Baggage Issues" Page
Click on the "Delayed or Damaged Bag" link, which will take you to the "Baggage Issues" page.
Find the Relevant Option
Browse the "Baggage Issues" page for the option that pertains to your problem. Since your luggage is lost, look for the "Did not arrive" option. It should be the first box under the "My checked baggage..." header.
Tap on the "Did Not Arrive" Box
Click on the green-and-white "Did not arrive" box.
Read the Baggage Tips Section
Clicking on the "Did Not Arrive" box will take you to another page. Read the "Baggage Tips" section before proceeding.
Click on the "Continue" Button
After reading the baggage tips, click on the green-and-white "Continue" button to proceed.
Enter Your Information
After clicking the "Continue" button, you'll go to another page that requires you to start entering your personal information.
Complete the Process
Continue filling out the information to report that your baggage was lost. If you need assistance, please move on to Step 14.
Contact Frontier Airlines Customer Support
If you have questions about the process, reach out to Frontier Airlines customer support. A representative can provide information based on your situation. Make sure to have all your details available, including your trip's confirmation number.
Conclusion
Don't delay in filing a lost baggage claim with Frontier Airlines. The sooner you start the process, the better.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Frontier Airlines Problems?
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