Can I request a refund on Fiverr?

Asked a year ago
Yes, Fiverr does offer a refund policy to ensure customer satisfaction. If you are not satisfied with the delivered work, you can request a refund within a set timeframe. Fiverr's policy states that you should first try to resolve any issues directly with the seller in order to find a satisfactory solution. If this does not work, you can escalate the issue to Fiverr's customer support team by opening a dispute. The team will review the case and consider eligible refund requests on a case-by-case basis. However, it's important to note that certain circumstances, such as late delivery, may not be eligible for a refund. For more details on Fiverr's refund policy, visit their website for a comprehensive overview.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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