What is your return policy for damaged or defective items?

Asked a year ago
Our return policy for damaged or defective items is designed to ensure customer satisfaction and hassle-free resolution. If you receive a damaged or defective item from Fitness-equipment-superstore.com, please contact our customer service within 48 hours of delivery. Our team will guide you through the return process and provide a prepaid shipping label for the item's return. Once we receive the damaged or defective item, our experts will assess it to confirm the issue and determine the appropriate course of action. Depending on the situation, we will offer a replacement, repair, or refund. We strive to resolve all such cases swiftly and efficiently, ensuring that our customers receive the highest quality products.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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