How Do I Setup Two Factor Authorization on My Fidelity Investments Account?

As a Fidelity customer, you want to ensure your assets are protected, and setting up two-factor authorization (2FA) is one way to accomplish this. Fidelity generates a random six-digit 2FA code each time you log in to verify your identity and protect your information and money from hackers and thieves.

Christian Allen is the editor / author responsible for this content.
Aug 15, 2023

Two-factor authorization or authentication (2FA) is an extra layer of security on an online account, and it's especially valuable on accounts dealing with money or other assets. As a Fidelity customer, setting up 2FA on your account can help prevent it from being compromised, but how do you set it up? You can learn more about account management tools by contacting Fidelity customer support, and below are steps to take to set up 2FA on your account.

Setting Up 2FA on Fidelity

Adding 2FA to your Fidelity account is done by following these steps:

  1. Open Fidelity's site on your device and log into your account.
  2. Navigate to the "Security Center."
  3. Select "Extra Login Security."
  4. Choose "Enable" to set up two-factor authorization when you log into your account.
  5. Verify your identity either through a phone call or text.
  6. Confirm you wish to enable 2FA.

Each time you log into your account, you'll receive a random six-digit code either via text or email that must be entered before you can view the account. Fidelity's software package generates a different 2FA six-digit number each time you log in as additional protection.

Other Ways to Secure Your Account

In addition to the 2FA feature, there are other ways you can secure your Fidelity account, including:

  • Establish a strong password from the beginning. If possible, make the password contain a total of 16 characters.
  • Change your password at least twice a year minimum, but every 3 months is better protection for your account.
  • Don't share passwords with anyone. If you receive a call or text asking for your password, do not provide the information. Fidelity does not solicit password information from customers.
  • When using the mobile app, set up a touch ID or face ID as another layer of security.
  • Make sure all operating and anti-virus software programs on your devices are up to date.
  • If you discover your account has been compromised, report it immediately to prevent further loss.

Securing your Fidelity account now secures your future financial abilities. By adding 2FA to your account, you're making it harder for hackers to steal your money and personally identifying information. For more information and assistance in securing your account, call Fidelity customer support.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Setup Two Factor Authorization on My Fidelity Investments Account?

Why does GetHuman Write How-to Guides for Fidelity Investments Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Fidelity Investments in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Setup Two Factor Authorization on My Fidelity Investments Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Fidelity Investments

Asked a year ago
Updated a year ago
Viewed 1,173,692 times
Fidelity Investments
Fidelity account
2FA with Fidelity
Fidelity two-factor authentication
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!