What should I do if I receive a damaged or defective item?

Asked a year ago
If you receive a damaged or defective item from EasyComforts.com, please contact our customer service team immediately to report the issue. Provide them with your order number and a description of the damage or defect. They will assist you with arranging a return or exchange for a replacement item. We apologize for any inconvenience this may have caused and will work to resolve the issue promptly. Your satisfaction is important to us, and we appreciate your understanding.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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