How Do I Change the Credit Card on File with E-ZPass New Jersey?

In a nutshell: E-ZPass New Jersey is an electronic toll payment system that allows for automatic payments via a transponder, saving time and money with quicker transactions and discounted rates. To enroll or update payment methods, customers can log in online, call customer service, or visit a service center. The process includes updating credit

Introduction

E-ZPass New Jersey is an electronic toll payment system that lets drivers pay automatically using a small device called a transponder. It helps save both time and money by offering quicker transactions and discounted toll rates. You can use it wherever the E-ZPass logo is displayed. If you haven't enrolled or signed up yet, call their customer service or visit a service center today. You can also easily update your payment method, including your credit card. How to update your credit card on file? Read this helpful guide.

Log In to Your Account

Enter your account number or username and password. Then enter the security message in the box and click Log In.

Go to Payment

Click Update Payment Method

Enter your new credit card number and follow the on-screen instructions to update your payment method successfully.

If you wish to speak to a customer service representative about your payment method, proceed to the next step.

Call Customer Service

E-ZPass New Jersey has a 1-800 number you can call. Let them know you're updating your payment method, and they may be able to update this on your behalf, or give you instructions on how to change it.

How Do I Change the Credit Card on File with E-ZPass New Jersey? (Step 4)

Visit a Customer Service Center

Some customers may prefer to talk to a real person to ensure a secure transaction. In this case, you may want to consider visiting a Customer Service Center. Use the map to find the nearest center in the area. The map also includes the mailing address of each center. Feel free to get in touch with them should you have further concerns about your payment method.

If you have two cars, there's no need to have a separate account for each one of them. You also only need to update the payment method once. However, we do suggest you monitor your spending, so you don't reach the credit limit. If you use the tag and the bank declines the transaction because there aren’t enough funds, it will be treated as a violation. You risk account revocation when you're considered a violator.

Customers who wish to change their payment method from check/cash to credit card must reach the threshold amount. Otherwise, they wouldn't be able to change their payment method. We suggest you contact the customer service to know the threshold. You can make a one-time payment to ensure you reach the threshold.

How Do I Change the Credit Card on File with E-ZPass New Jersey? (Step 5)

Conclusion

Were you able to change your credit card? Note that you can also add a secondary user to your account, and this user can edit and view your account information, view tags, and manage vehicles. Regarding new cars, if you're planning to get another one, you can enroll it in your account by going to Tags & Vehicles. Just provide the vehicle information, including the license plate. You can also visit a customer service center and have the new car added to your account. Do you still have further questions? Don't hesitate to contact Support today.

Why does GetHuman Write How-to Guides for E-ZPass New Jersey Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like E-ZPass New Jersey in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change the Credit Card on File with E-ZPass New Jersey? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.