Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed, but please note that we process orders quickly to ensure prompt shipping. To cancel or make changes, you must contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that it will be possible once the order has been processed for shipment. If you wish to cancel, you will receive a full refund in accordance with our refund policy. If you would like to make changes to your order, such as adding or removing items, we will assist you in any way we can. Please be aware that any changes may affect the total cost or estimated delivery time of your order.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Dog.com?

If you need to call Dog.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Dog.com

Dog.com

Find a list of many popular Dog.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Dog.comDog.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!