Can I cancel or change my order after it has been placed?

Asked a year ago
Once your order has been placed on Distinctive-decor.com, cancellations or changes can only be accommodated if the order has not yet been processed or shipped. We strive to process orders swiftly, usually within 24 hours. To inquire about cancelling or modifying an order, please promptly contact our customer service team via phone or email, providing your order number and details. While we will make every effort to assist you, we cannot guarantee that changes or cancellations will be possible once processing has commenced. In such cases, you may need to proceed with the return process outlined in our Returns Policy. Please review our detailed terms and conditions for further clarification on order modifications or cancellations.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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