What Do I Do If My Delta Airlines Flight Was Cancelled?

In a nutshell: When a Delta Airlines flight is cancelled, urgency is key for travelers. Start by visiting the Delta Airlines website and navigate to the "Customer Service" section at the bottom of the homepage. Expand the menu to find the "Help Center" and locate the "Need Help

Introduction

Travelers always hope that there won't be any problems during their trip. Unfortunately, it doesn't always work out that way. If your Delta Airlines flight was cancelled, it's important to act promptly to determine what to do next, especially if you're on a time crunch. Here are the steps to take that can help you rectify the situation.

Go to the Delta Airlines Website

Visit the Delta Airlines website.

Find the "Customer Service" Line

Scroll all the way down on the Delta Airlines homepage until you find the "Customer Service" line. It's below "About Delta," above "Site Support," and has a down-pointing arrow to its right.

What Do I Do If My Delta Airlines Flight Was Cancelled? (Step 2)

Expand the Menu

Click on the down-pointing arrow to the right of "Customer Service." Doing so will expand the menu under "Customer Service."

Locate the "Help Center" Line

Browse the menu for the "Help Center" line.

Go to the "Help Center"

Click on the "Help Center" link. Doing so will take you to the "Help Center."

Find the "Need Help?" Dropdown

Locate the "Need Help?" dropdown. You'll find it at the top of the page with a down-pointing arrow to its right.

Expand the "Need Help?" Menu

Click on the down-pointing arrow to the right of "Need Help?" This will expand the menu below the header.

What Do I Do If My Delta Airlines Flight Was Cancelled? (Step 7)

Find the Relevant Link

Look for the link that says "Flight Changes & Cancellations Help." Click on it when you find it. This will take you to the "Flight Changes & Cancellations" page.

What Do I Do If My Delta Airlines Flight Was Cancelled? (Step 8)

Find the "Additional Help Pages" Section

Browse the "Flight Changes & Cancellations" page to look for the "Additional Help Pages" section.

What Do I Do If My Delta Airlines Flight Was Cancelled? (Step 9)

Locate the Relevant Section

Scroll down until you find the "Delayed or Canceled Flights" box. It says, "Explore the options available to you when your flight is delayed or canceled within 72 hours of your scheduled departure."

What Do I Do If My Delta Airlines Flight Was Cancelled? (Step 10)

Go to the "Am I Experiencing a Delayed or Canceled Flight?" Page

Click on the "Delayed or Canceled Flights" box, which will take you to the page titled "Am I Experiencing a Delayed or Canceled Flight?"

Find the Appropriate Link

Browse the options on the "Am I Experiencing a Delayed or Canceled Flight?" page to find the bullet point that says "A flight cancellation." Click on the "flight cancellation" link. Doing so will direct you to the "Managing a Canceled or Significantly Delayed Flight" section.

What Do I Do If My Delta Airlines Flight Was Cancelled? (Step 12)

Read the Section

Read the information below the "Managing a Canceled or Significantly Delayed Flight" header.

Take Further Action

Depending on your situation and preference, you may need to take further action. If that's the case, act promptly so you can arrange new plans. If you need additional assistance, please continue on.

Contact Delta Airlines Customer Support

If you need assistance with your flight or have questions, reach out to the Delta Airlines customer support team quickly.

Conclusion

Don't hesitate to contact Delta Airlines if you have questions about your cancelled flight. A knowledgeable representative can provide you with the information you need.

Why does GetHuman Write How-to Guides for Delta Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Delta Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My Delta Airlines Flight Was Cancelled? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.