What happens if I am not available to receive my DPD delivery?

Asked a year ago
If you are unavailable to receive your DPD delivery, there are several options available to ensure you still receive your package. Firstly, DPD will attempt delivery to a neighbor on either side of your address, if possible. If that is not an option, they will try to deliver your parcel to a nearby safe place, such as a porch or shed, after obtaining your approval. Additionally, you can use the DPD app or website to reschedule the delivery for a more convenient time or change the delivery address altogether. If necessary, you can also choose to have your parcel delivered to a local DPD pickup point, such as a shop or locker, where you can collect it at a time that suits you. Overall, DPD provides various solutions to ensure a smooth and convenient delivery experience even if you are not available.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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