How long does it take to receive a refund for a returned item?

Asked a year ago
Once a returned item is received by Coach, it typically takes 7-10 business days for the refund to be processed. However, this timeframe may vary depending on factors like the original payment method used and the financial institution involved. In some instances, the refund may take longer due to delays in shipping or if the item needs to be inspected before processing the refund. Once the refund has been processed, it may take an additional few days for the funds to appear in the customer's account. Coach strives to make the refund process as efficient as possible, but customers are advised to allow for the stated timeframe for the refund to be credited back to their original payment method.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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