How Do I Cancel My Account with Chegg?
What happens when you no longer want to use Chegg's services and want to cancel your account? You can cancel your Gregg account using these helpful tips.
Chegg is an education technology company based in the US, and it offers student services such as online tutoring, test preparation, internship matching, and college application advice. You can also rent digital or physical textbooks from the company.
What happens when you no longer want to use Chegg's services and want to cancel your account? You can cancel your Gregg account depending on the services you have subscribed from the company.
There are a plethora of reasons why you may want to cancel your Chegg account. You may no longer need to use their services. You may find similar services for a cheaper price. You also may have issues with the site that you deem irresolvable. Regardless, cancelling your Chegg account is a relatively simple process.
It is crucial to know that you can pause your Chegg account if you only want to close it temporarily. Pausing your account means that you are no longer charged for Chegg services while you are not using them. However, you will find your bookmarks, Expert Q&A questions, and other account settings just the way you left them. Moreover, pausing is only possible for monthly Chegg subscribers.
You can pause your subscription to Chegg through the following process:
- Launch the web browser on your desktop and go to the Chegg website
- Input your log in details and log in to your account
- Go to 'My Account'
- Click 'Orders'
- Under 'Subscriptions' scroll to the particular Chegg subscription you want to pause and click 'Pause Subscriptions.' In this case you should choose all of them
- Choose how long you would like to pause your account. The options range from one to six months
- Click 'Pause Subscription' to confirm the pause.
Make sure you close any open transactions you may have with Chegg before closing your account such as book rentals, refunds or returns. Failure to do so may lead to further charges on your credit or debit card.
Cancelling Your Chegg Account
You can cancel your Chegg in a variety of ways including:
Website
You can cancel your Chegg account directly from their website through the following process:
- Launch the web browser on your desktop and go to the Chegg website
- Input your log in details and log in to your account
- Go to 'My Account'
- Click 'Orders'
- Under 'Subscriptions' scroll to the particular Chegg subscription you want to cancel be it Chegg Study, Math Solver, Writing or Tutors. If you want to cancel your entire account, select them all and then click 'Cancel Subscription'
- On the subsequent screen select an apt reason for why you are cancelling your account. Once your subscription cancellation is cancelled, charges will no longer be applied but you still have access to Chegg services for the remainder of your billing period.
Contact Customer Care
If you want to cancel your Chegg account and all your subscriptions in one step, your best option is to directly contact customer care. You can contact Chegg customer care in the following ways:
Phone
Calling Chegg's customer care is one of the fastest and most efficient ways to cancel your account with them. You should check their website to check when the line is open. You can retrieve the phone number from GetHuman.
Live Chat
The live chat facility is also a great way to directly contact Chegg customer care for account cancellation. It is fast and you will chat in real time with a Chegg representative.
You can find the link to the live facility on GetHuman.
Sending an email is slower than the two options above but it does afford you the advantage of time and space to clearly describe why and when you want your account cancelled. You can find the Chegg customer service email address on GetHuman.
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