How Do I Order a New Chase Bank Debit Card?

As a Chase customer, you have several options you can use to replace your debit card. You can call a customer service representative and request a replacement. You can also call customer service and listen to the menu. There may be an option to replace your debit card through the automated service. The customer service representative will ask for account information for verification and place an order to replace your card. The automated service will provide prompts that you must follow in order to replace your card. Lastly, you can visit the Chase website and place an order to receive a new card. You'll need to log in and navigate to the option to replace your lost or stolen card. You'll need to select the reason for replacement as well. Follow the prompts to order your new card. You can also place an order for your new card through your app. The prompts will mirror the prompts from the Chase website. Simply follow the prompts for replacing a lost or stolen card and select the reason for the replacement. Complete the process by following the prompts and place your order. All these steps will allow you to replace your card simply and easily.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

Customers who wish to order a new Chase Bank debit card can go about this a few different ways. Some options may be quicker than others, however. Customers have online choices as well as other options for ordering a new debit card. Customers will have online and telephone options to reorder a new debit card.

Call Chase Customer Service

If you want to order a new Chase debit card, you can do so by calling customer service. A customer service representative will walk you through this process. You will have to give your account information to the customer support representative in order to place your order. The customer service representative will give you an ETA after they have placed the order for your debit card.

Use the Automated Service

As a customer, you may have the option to order your new debit card through the menu when you call customer service. As you listen to the menu options, the choice to order a new debit card may be an option. If so, you can use this option to place your order. You will have to enter identifying information and will be directed to follow your prompts. After you've followed the prompts you should receive an automated message that lets you know your order has been placed.

Visit the Chase Website

You can visit the Chase website or use the Chase app to order your debit card. Log in to your account, choose the option to replace your card. You will see the option to replace a lost or stolen card. Choose your card and select the reason for the replacement. Review your request to make sure all the information you entered was correct and select the option to submit.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Order a New Chase Bank Debit Card?

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