What happens if my character gets deleted or lost?

Asked a year ago
If your character gets deleted or lost on Characters.com, we understand your concern and have measures in place to address this. Firstly, we recommend reaching out to our support team immediately. They will guide you through the process of restoring your character, provided you have the necessary information and evidence. We strive to ensure that any accidental character deletions or losses are rectified promptly. However, it is crucial to regularly back up your character data to prevent any unforeseen mishaps. We strongly advise our users to utilize our built-in backup options or other external storage methods to safeguard their characters. Rest assured, we prioritize your satisfaction and will work diligently to retrieve your character or assist you in rebuilding it, if necessary.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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