What is the refund policy for donations made on Causes.com?

Asked a year ago
At Causes.com, we strive to ensure a transparent and satisfactory experience for all our users. In terms of our refund policy for donations made on our platform, please note that donations made through Causes.com are generally final and non-refundable. This policy is in place as donations are immediately forwarded to the benefiting nonprofit organizations or causes. It's crucial to thoroughly review your donation before confirming the transaction to avoid any potential issues. However, in certain exceptional cases where an error or unauthorized activity has occurred, please contact our support team with all the relevant details, and we will investigate and address the matter accordingly. We are committed to handling such situations with utmost care and providing necessary assistance as required.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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