Can I return an item purchased online to a store?

Asked a year ago
Yes, you can return an item purchased online to a Catherines store. We understand that sometimes purchases don't meet your expectations or might not fit you perfectly. To ensure a hassle-free return experience, simply bring the item, along with the original packing slip and any tags, to your nearest Catherines store within 60 days of purchase. Our friendly store associates will be happy to assist you with processing the return and either provide a refund or help you find a suitable exchange item. Please note that if you paid using PayPal, your refund will be issued as a merchandise credit. For further details on our online return policy, including exceptions and regulations, please refer to our website or contact our customer service.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Catherines?

If you need to call Catherines customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Catherines

Catherines

Find a list of many popular Catherines questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call CatherinesCatherines Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!