What is Burberry's return policy?

Asked a year ago
Burberry's return policy allows customers to return unworn, unused items within 30 days of purchase. The items must be in their original condition, with all tags and packaging intact. Proof of purchase, such as a receipt or order number, is required for all returns. Additionally, Burberry offers free returns for online orders through their designated return service. In cases where items were purchased from a Burberry store, customers have the option to return the merchandise by mail or in person. However, certain items, such as monogrammed or personalized products, cannot be returned unless they are faulty. Burberry strives to provide a seamless and hassle-free return process while ensuring customer satisfaction.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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