Can I cancel a payment made through BitPay?

Asked a year ago
Yes, you can cancel a payment made through BitPay. However, the ability to cancel a payment depends on the specific circumstances and the stage of the payment process. If the payment has not been fully processed, you can cancel it by contacting BitPay's customer support. The cancellation request will be reviewed, and if eligible, the payment will be refunded to the original source. On the other hand, if the payment has already been fully processed or confirmed on the blockchain, it cannot be cancelled directly through BitPay. In such cases, you may need to reach out to the merchant or the recipient of the payment to request a refund. BitPay encourages users to carefully review and verify payment details before finalizing transactions to ensure accuracy and prevent the need for cancellations.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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