What Is Best Western's Cancellation Policy?
Best Western cancellation rules depend on the hotel location. You can learn more about your location's cancellation policy by calling Best Western or checking your reservation confirmation email. COVID-19 may impact some cancellation rules depending on the hotel location. You may also be able to change your check-in date if it's too late to cancel.
Best Western is a global hotel company with about 4,500 locations worldwide. At most locations, you can get a refund if you cancel your stay early enough. Here's everything you need to know about Best Western's cancellation policy.
Cancellation Rules Vary by Location
Best Western's cancellation policies depend on the location. To learn more about your location's cancellation rules, you'll need to check the details of your reservation. Most guests will receive a reservation confirmation email, which includes details about canceling a stay.
If you didn't get an email, or if you booked your stay by phone, you can call Best Western's customer service team for more information. Be prepared to provide details about your reservation, including the hotel location, dates of your stay and your reservation confirmation number.
You may also be able to locate the hotel's cancellation policy online. Visit the website you used to book the stay, then search for cancellation rules. At most locations, you can receive a full refund if you cancel your reservation within the hotel's timeframe. If you don't cancel within the hotel's timeframe, you may be charged the equivalent of a night's stay.
COVID-19 May Impact Cancellation Rules
In March 2020, Best Western announced more flexible cancellation rules in response to COVID-19. Guests were allowed to cancel reservations up to 24 hours before arrival without any fees or penalties. Most guests can no longer take advantage of this rule, but some locations may still have more flexible cancellation guidelines due to the pandemic. You can call Best Western to learn more about COVID-19 cancellation policies at your hotel location.
Some Reservations Can Be Changed if Cancellation Isn't Available
If it's too late to cancel your reservation, you may be able to change your check-in to a more suitable date. As with cancellation policies, reservation change rules vary by location. You can call Best Western to learn more about changes, or check your reservation confirmation email for more details.
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