Can I return an item without the original packaging?

Asked a year ago
Yes, you can return an item to Asda even if it does not have the original packaging. Asda understands that sometimes the packaging may be damaged or discarded after purchase. However, it is important to ensure that you have the receipt or proof of purchase, as it will be required for the return process. Without the original packaging, Asda may assess the condition of the item and its ability to be resold. If it is found to be in an acceptable condition, you will be eligible for a refund or exchange under Asda's return policy. Rest assured, Asda aims to provide a hassle-free returns experience to its customers.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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