What is the return policy for purchases made on your website?

ArtDecoDiamonds.com has a return policy designed to ensure customer satisfaction while providing a clear framework for returns. Customers may return unworn and unused items within a specified period from the date of purchase, typically thirty days. The items must be accompanied by all original packaging, including tags and certificates, if applicable. It is important that the jewelry is in its original condition to qualify for a full refund. There may be exceptions to this policy, particularly for custom orders or personalized items, which often cannot be returned unless they are defective. In such cases, ArtDecoDiamonds.com usually emphasizes the importance of carefully checking specifications and selection before finalizing a purchase. Returns often require approval, and it may be necessary to initiate the return process through the appropriate channels. For any specific questions regarding conditions, fees, or procedures, customers are encouraged to consult the relevant section on the ArtDecoDiamonds.com website, where comprehensive information is available. This can help clarify any uncertainties about the return process and ensure a smooth experience for all customers.