How Do I Report My American Express Credit Card Lost or Stolen?
When you've noticed that your American Express card is lost or stolen, there are steps you can take to report the loss and protect your finances. Using the online account portal or the customer service number, you can easily report your card lost or stolen and order a replacement card.
Discovering your credit card has been lost or stolen is a frightening experience. You want to make sure you report it right away, so unauthorized transactions don't show up on your account. If you have an American Express card and find out it's been lost or stolen, how do you report it? You can contact customer support here for more assistance, or you can read on for detailed instructions on how to report your lost or stolen American Express card.
Quick Reminders About American Express Credit Cards
American Express provides customers with reassurance that it's there to help when a card is lost or stolen. Here are some quick reminders from American Express regarding lost or stolen credit cards:
- No matter what caused the card to become unusable (lost, stolen or damaged), you can easily request a replacement card.
- Your new card can be delivered multiple ways, including next-day delivery.
- You can order replacement cards for you and anyone else on your account.
- American Express will automatically transfer any recurring payments you had on your lost or stolen card to your replacement card.
- If you've added your lost or stolen card number to your digital wallet, it can still be used in this manner until your replacement card arrives.
Reporting a Lost or Stolen Card
There are two ways to report your American Express card lost or stolen: online or via telephone.
Report Online
When your American Express card is lost or stolen, go online and follow these steps:
- Open the American Express website.
- Log into your account on the Replace Card page.
- Select "Lost Card."
- Click the "Continue" button.
- Provide the answer to your security question.
- Verify your shipping address.
- Choose a shipping option.
- Click "Submit."
Report By Phone
If your American Express card has been lost or stolen, you can also report it by phone. You'll need to provide your name, account number or card number (or social security number if you don't have your card handy), and any additional identifying information requested by customer service. You'll also need to inform the representative of the last time you used your card so customer support can look for any fraudulent purchases.
You should report the lost or stolen card as soon as you realize it's missing. This will help protect you from fraudulent charges and expedite your replacement card order. For more information or assistance, contact American Express customer support here.
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