How do I track an order with Amazon UK?

In a nutshell: To track your Amazon UK order, visit the Track Your Order page and enter your tracking number from your confirmation email or account. You can also log in to your Amazon account, navigate to Your Orders, and select “Track Package.” Be aware that some items, particularly from

Jeff Whelpley is the editor / author responsible for this content.
May 12, 2026

Introduction

Did you recently place an order on Amazon UK? Whether you’re waiting for an item from Amazon directly or from a third-party seller, tracking your order can help you get real-time updates on the estimated arrival date of your product or its delivery progress. You can track your orders using the tracking number provided by Amazon or by going to the Your Orders section on your Amazon UK account. However, do note that some orders may not be trackable, especially when they are from independent sellers. Continue reading for step-by-step instructions on how to track your Amazon UK order.

Visit the Track Your Order Page

You can track an order placed with Amazon UK by visiting the Track Your Order page. Simply enter your tracking number and click “Track.” You can find the tracking number in your shipping confirmation email or by signing in to your account and going to Your Orders. Once you have the tracking number, enter it on the tracking page to check the status of your package.

When the status says Arriving, it means that it's on its way to you. But if it says, Out for Delivery, it means that it's going to be delivered on that day. When the status says Undelivered, the product will be returned to Amazon and you will receive a refund. Once it says Delivered though but you don't have the package yet, you have the option to find the missing package.

Another way to track your order is by signing in to your Amazon account. To do this, proceed to the next step.

How do I track an order with Amazon UK? (Step 1)

Log In to Amazon

Enter the email address or mobile number associated with your Amazon UK account and click Continue. Then, type in your password to sign in successfully.

How do I track an order with Amazon UK? (Step 2)

Go to Your Orders

Look for the order you want to track and click “Track Package” next to it. You can also select delivery updates to receive notifications about your order status.

If your order contains multiple items, keep in mind that they may ship separately and have different delivery dates and tracking numbers. Also, note that some international deliveries may not always include full tracking information on Amazon UK.

Orders purchased from third-party sellers may not always include tracking information. These sellers are typically independent businesses or individuals, and tracking details will only appear if the seller shares them with Amazon or if you selected a trackable shipping method during checkout.

If you have questions about your order, you can contact the seller directly. Simply go back to your order and click “Ask a Product Question.” Any messages between you and the seller can be found in your Message Centre.

How do I track an order with Amazon UK? (Step 3)

Conclusion

Were you able to track your parcel? If the status says that your order hasn’t shipped yet, don’t worry, this is normal. Some items are also shipped and delivered on the same day, depending on availability and location. If your package is delayed due to weather conditions, deliveries are usually completed within 48 hours. Also, if there are missing items in your order, keep in mind that some products may be shipped separately and arrive on different dates. If you still can’t track your package or need more information about your delivery, contact Amazon UK Support for further assistance.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I track an order with Amazon UK?

Why does GetHuman Write How-to Guides for Amazon UK Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon UK in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I track an order with Amazon UK? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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