What is your return policy?

Asked a year ago
Allivet offers a straightforward and hassle-free return policy. If you are not completely satisfied with your purchase, you can return the product within 30 days of receipt for a refund or exchange. To be eligible, the item must be unopened, unused, and in its original packaging. Prescription medications, vaccines, personalized items, and certain health and hygiene products are non-returnable for safety reasons. All returned items are subject to a restocking fee of 10% or $5, whichever is greater. Shipping charges are non-refundable unless the return is due to an error made by Allivet. To initiate a return, simply contact the customer service team with your order details, and they will guide you through the process. Allivet is committed to ensuring customer satisfaction and aims to make returns as seamless as possible.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Allivet?

If you need to call Allivet customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Allivet

Allivet

Find a list of many popular Allivet questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call AllivetAllivet Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!