How do I update my personal information?

Asked a year ago
To update your personal information with Aetna, you can log in to your online account and make changes to your profile there. You can also contact Aetna's customer service to update your personal information over the phone or by mail. Make sure to have your member ID handy when requesting any changes to your personal information. Additionally, if you have recently experienced a qualifying life event, such as a change in address or marital status, you may be eligible to update your personal information outside of the usual enrollment period.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Aetna?

If you need to call Aetna customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Aetna

Aetna

Find a list of many popular Aetna questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call AetnaAetna Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!