What is Aeroflot's refund policy?

Asked a year ago
Aeroflot's refund policy allows passengers to avail a refund for their tickets based on the fare conditions and the circumstances of cancellation. Refundable tickets may be eligible for a full or partial refund if canceled before the departure date. Non-refundable tickets, however, do not qualify for a refund, except in cases of unforeseen events or cancellations by the airline. Refund requests must be made through the original booking channel, whether it's the Aeroflot website, a travel agency, or another third-party platform. The refund process may involve certain fees or penalties, such as administration charges or cancellation fees. The exact amount refunded and the processing time can vary depending on the fare rules and the payment method used. Customers are advised to review the specific conditions of their ticket and contact Aeroflot's customer service for further assistance.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Aeroflot?

If you need to call Aeroflot customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Aeroflot

Aeroflot

Find a list of many popular Aeroflot questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call AeroflotAeroflot Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!