How Do I Get a Refund from Aldi?
ALDI's return policy allows customers to return items accompanied by a receipt on return for a refund and a replacement item. This policy doesn't apply to all the products sold at ALDI. There are products that have a different return policy. Special buy items, computers and electronics, software, and DVDs all come with a separate return policy. Special buy items can be returned fro an exchange or refund. Computers and electronics can be returned within ninety days for a refund. However, DVDs and software come with a fourteen day return policy and if they are opened, an exchange is your only option. If there are any ALDI products that you are unsure of in terms of returning, call ALDI customer service to inquire about the return policy for these items.
ALDI's Twice as nice return policy allows customers to return an item, receive a replacement, item, and still get a refund. This policy doesn't apply to all products, however. Other products may have a different return policy. However, the return process is simple.
Any Unused Product...Twice As Nice Guarantee
ALDI offers their twice as nice return policy for any returned unused product. Customers need to present their receipt along with the product, In turn, ALDI will issue a full refund in addition to replacing the product. However, keep in mind that ALDI's return policy may differ depending on the product.
Not Part of the Twice as Nice Guarantee...
ALDI customers should make note of the fact that certain items aren't included in the Twice as Nice Guarantee. These items include national brands, alcoholic items, and non-food ALDI items.
Non-Food Special Buy Items
Any non-food special buy items must be returned with the original receipt. Customers can either exchange the item or receive a full refund. If the item is defective, it can also be returned for a refund. However, any special buy item that becomes defective during the products warranty period should be returned or handled by the original manufacturer. If customer have any problem with this they should contact ALDI customer service.
Computer's and Electronics
The return policy for computers and electronics differs from other products. ALDl computers and electronics have a ninety-day return policy. Customers should present their computer and electronic returns with the original receipt and the packaging and accessories they were purchased with.
The Return Policy for Opened and Unopened DVDs and Software
ALDI doesn't issue a refund for opened software and DVDs. Instead, customers will be given the option to exchange these items. Unopened DVDs and software are eligible for a full refund. However, this is a fourteen day policy and the receipt must be present at the time of the return.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for ALDI Stores Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like ALDI Stores in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund from Aldi? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.