Yamaha Customer Service Issues

Archive 3

The following are issues that customers reported to GetHuman about Yamaha customer service, archive #3. It includes a selection of 5 issue(s) reported May 27, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently purchased a Yamaha RX-V385 receiver for my home theater system. After connecting all the speaker and HDMI cables, I followed the instructions to switch the TV input to display video from the HDMI OUT jack on the receiver. I have connected the HDMI cable from the HDMI OUT (HDCP 2.2) on the receiver to HDMI-1 (ARC) on the TV. The HDMI cable supports ARC. However, when I try to select the input on the TV remote, I do not see the HDMI OUT option, only HDMI 1, 2, and 3 are listed. I selected HDMI 1 since it is the ARC-supported port, but I am getting an error message saying "No signal - HDMI 1. Check if the source device is connected and powered on." I have followed the steps, but still no picture. I am unsure how to proceed and would appreciate any assistance with this issue.
Reported by GetHuman8391702 on sábado, 27 de mayo de 2023 0:01
I have a Yamaha R15 (V2) that has been experiencing starting issues. I took it to the Yamaha dealership in Patory, where they replaced the wiring, CDI, and serviced some parts after 15 days. Unfortunately, 2 days later, the vehicle stopped again. I returned it to the workshop, and after 10 days, they informed me that the fuel pump needed to be replaced. They initially quoted Rs [redacted], but upon billing, they charged Rs [redacted]. This discrepancy is concerning to me, and I believe it is unfair to customers. I hope this matter can be looked into and resolved promptly. Thank you.
Reported by GetHuman8445543 on martes, 20 de junio de 2023 10:31
I own a Yamaha YPG-[redacted] keyboard and I love it. I have a couple of questions. Is there a way to play the demo songs one after the other automatically? I want to set up the keyboard to play music for patrons before my performance without having to manually start each demo. Also, how can I repeat a song without the metronome starting before the song plays? I find it distracting. I want to start the song from the beginning without the metronome counting in. Thank you.
Reported by GetHuman8531327 on viernes, 28 de julio de 2023 17:17
I have a Yamaha YPG [redacted] portable keyboard, and I have two questions. First, how can I play the demo songs consecutively for background music during a show? Second, can I repeat the demo songs without the metronome starting first? I enjoy using this keyboard, and I would appreciate advice on how to manage the demo songs effectively. Thank you.
Reported by GetHuman8531327 on viernes, 28 de julio de 2023 17:21
I purchased a Yamaha FZX bike on October 5, [redacted]. On July 5, [redacted], while returning home from the office, the rear tire suddenly burst. When I contacted the dealer, they instructed me to bring the bike to the showroom. On June 12, I visited the showroom and was informed that I needed to pay for a new wheel myself. Despite receiving proper responses from them, every time I called for updates, I was told that I had to bear the costs. Initially, they quoted a price of [redacted]/-, but eventually took [redacted]/- from me. Around 18 days later, I received my bike back after making the payment. I have all the necessary proof and request a refund for the amount I paid.
Reported by GetHuman8535563 on lunes, 31 de julio de 2023 8:00

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