X Customer Service Issues

Subject: Account Lock Issue – Help Needed Hello, I am encountering a dilemma with my account under the handle @em_robinsonXx. Recently, my account got locked after I rectified my date of birth from [redacted] to [redacted]. I complied with submitting my driver's license and passport as requested to prove my actual age. However, I received an email stating my account might get deleted due to insufficient evidence of my age. This is alarming since I am already 19 years old, and I heavily rely on my Twitter account for work-related activities. It has been over two weeks now since this issue arose, and I urgently seek assistance in restoring access to my Twitter account. Regards, -ER.

I forgot the password to my account. My username is @ziiplock and the email connected to it is @[redacted] Unfortunately, I can't receive password reset emails from Twitter using my school email. My name is Tyronica Matseghurne. Kindly send the password reset link to my personal email at [redacted] Thank you! :)

I am 16 years old and had my Twitter account accessed by my mom during my 10th-grade exams. Upon regaining access and correcting my details, my account was suspended for age restriction even though I am 16 years old and provided my correct birthdate (11th July [redacted]). Twitter support requested a photo to verify my age, which I provided. Then they asked for valid credentials, so I submitted my passport photo with ID proof showing my age. It has been a month, and I have not received a response, leaving me unable to access my account.

I am curious why well-known individuals such as Kathy Griffin are allowed to post offensive content on Twitter while my response to her resulted in an 11-hour suspension. Despite my negative feelings towards her, I do not understand why I had to remove my comment while her posts remain. It seems unfair that she faces no consequences due to her status, whereas I, as a Conservative Republican supporting the President, received a suspension. I accepted my penalty, but I question why others do not face the same treatment. This inconsistency raises concerns about censorship based on political views. I seek clarification on this issue promptly to address the apparent double standard on social media platforms.

I was unexpectedly logged out of my Twitter account and asked to change my password. Unfortunately, the recovery email linked to my account was deleted. While I had my phone number associated with the account, the reset password option did not allow me to utilize it. This issue might be due to deactivating and reactivating my Twitter account, which may have altered my account recovery information. I have been attempting to regain access for four days, but customer service has not been helpful. I simply require Twitter to assist me in accessing my account. I am willing to provide additional verification, including a photo or proof that the recovery email was deleted intentionally.

I recently created a new account and removed my phone number from my previous Twitter accounts. However, I was locked out of my account and prompted to verify my identity as a human by completing a captcha test. When I tried to add my number back, it stated that it was associated with multiple accounts. Even though I removed it from my old account, it seems to be linked to others. I attempted to identify which account my number was still linked to, but it just showed that the number was connected to more than one account. This is causing difficulty as I am unable to add my number to my current working account.

I have been locked out of my Twitter account due to malicious reports by spam accounts. My initially mentioned that Terfs (a hate group) are bad. Subsequently, my second account was also locked for expressing my disbelief at being banned for that statement. I am experiencing what appears to be transphobia from Twitter by favoring a hate group over a transgender individual. It is crucial for me to regain access to my account promptly as it is essential for my business, with clients who rely on me.

I am facing a security and threat issue. An extremist Islamic group has targeted me, reached out to my workplace, and caused me to be suspended. Unfortunately, Twitter has not provided any information to help catch them. Despite this, they continue to harass and terrorize people like me, forcing us into silence. They even accused my diabetic uncle of being an atheist, leading to health issues. I have repeatedly asked Twitter to verify my account, but my requests have been denied with no clear explanation. I have given up hope but need this problem to end. I am pleading for help to locate and deal with these dangerous individuals. I urge Twitter to reach out to me as this is a serious issue that affects more than just me.

I contacted customer service regarding my firewall safety concerns, and they advised me to subscribe for $99 for two years, along with a $20 technician fee. I am upset that this issue seems to be affecting many users. I was under the impression that Twitter was a free service, but now it appears that they are asking for payment to unlock certain features. It feels like a way to make money rather than address the issue. If this continues, it might be best to consider closing down the company. The customer service number I called was [redacted]. Thank you.

My account has been locked because I didn't meet the age requirements when I opened it. I have been using it since junior high school and now that I'm in college, I can't access it. The issue arose when I uploaded my ID card photo to customer service. I mistakenly used the ID photo instead of my own. I have already lodged a complaint with Twitter, but I now realize my mistake. How can I regain access to my account, which I have been using for 7 years?

About a year ago, my account, @awbrucie, was locked due to "suspicious activity." Unfortunately, I cannot access it as I am unsure which email address was used, and my phone number is associated with multiple accounts. I am eager to regain access to this account since @EthanDolan follows me. I am willing to provide past emails and passwords to verify my identity. Despite attempting to resolve this issue through email support, I have not found a solution. At 16 years old, I assure you that the account belongs to me. I am perplexed by the suspension and have been unable to use Twitter since. I have photos from the account posted on Instagram that can confirm my ownership. Your assistance in resolving this matter would be greatly appreciated. Thank you. - AW

I recently checked my Twitter account after two years and discovered it was suspended, possibly due to being hacked. My handle was @Vivacity124, not Katie Ward. I'm unsure why it was suspended and would like to have the account deleted. I hope to start fresh with my email address if possible. I've had trouble reaching out to Twitter support about this issue. Thank you to those who have commented. I have emailed support, but they refuse to help. Despite this setback, I will manage without a Twitter account as I have done for so long.

While trying to set up my Twitter account for work as an organizer, I mistakenly entered the wrong birth year, triggering the system to lock me out due to underage status. Despite submitting a ticket over two weeks ago and providing my driver's license as proof of age (35 years old), I have not received any response from Twitter. The handle @OrganizerJ is currently inaccessible due to this issue, and I urgently need it for work purposes. I would appreciate assistance from Twitter to resolve this matter promptly.

My Twitter account got locked and suspended because I wasn't 13 when I created it. I can't remember my exact age when I signed up, but now that I'm almost 19, I was just trying to correct my birthdate on my profile. Throughout the years, Twitter has been an essential tool for me to connect with old friends and family members, and it has never been used for anything malicious. I understand the rules now and apologize for not following them when I first joined. Please consider reinstating my account as I genuinely enjoy using the platform.

Hello, I am Jayson Medeiros, and my Twitter handle is @JayyMK_. I encountered an issue this morning where my account was locked due to being under the age of 13. I am currently 16 years old and have provided my passport and medical insurance card as proof of my age. This is urgent as I am a prominent e-sports athlete on Twitter, planning to announce a significant partnership today. Reaching out for immediate assistance. Thank you.

Hello, I recently experienced an issue where my account got locked after I changed my birthdate to November 24, [redacted]. This led to the account lockdown, even though I created it in [redacted] when I was almost 13 years old. Now I am 16 and turning 17 in a few months in [redacted]. It's frustrating to risk losing access to my account due to a rule that seems to have been recently enforced. I have connected with many friends through my Twitter account @dirtydiane, and not being able to communicate with them anymore is disheartening. I kindly request if there is a way to unlock my account, as I value the connections I've made. While I respect the rules, I believe there should be some flexibility in situations like mine. I am willing to provide necessary documentation like a passport if needed. Thank you for your attention to this matter. Have a great day.

I haven't used Twitter in a while, I had an account called peachtea101. I rejoined recently but got locked out for "security reasons," even though I verified my email and account. I removed some accounts linked to my phone number, but still can't access my current account due to the phone number being associated with another account. Please help me fix this issue by deleting or disabling the other accounts connected to phone number [redacted]. I just want to use Twitter again and this problem is frustrating. Thank you.

I incorrectly entered my birth year as [redacted] instead of [redacted] on Twitter, causing my account to be locked because I appeared under 13 years old. I'm actually 17 and really value using Twitter daily. It's frustrating to be locked out for a simple mistake, and all I want is to regain access to my account so I can continue enjoying this social media platform.

I mistakenly set my birth year on Twitter as [redacted] instead of [redacted], resulting in my account being locked when I corrected it. Even though I'm 17 years old, the system thinks I'm under 13. I love using Twitter daily and want my account back under the correct birthdate. My account is @miiike3x, and you can reach me at [redacted] or [redacted] I've been a loyal user for 6 years, but this situation is frustrating. I've already contacted Twitter three times but haven't received a resolution. Please help me unlock my account so I can continue enjoying the platform.

I've encountered an issue with my Twitter account after attempting to correct my birthdate. Despite creating my account in October [redacted] at the age of 14, updating my birth year from [redacted] to [redacted] has led to being locked out due to age requirements. I promptly submitted a report along with a copy of my passport to verify my actual birthdate and rectify the situation. As an avid user aiming to grow my influence and following on the platform, I am eager to regain access and continue engaging with my [redacted]+ followers. Your prompt assistance in resolving this matter would be greatly appreciated. Thank you.